Business Details
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Your Trusted Family Healthcare Provider in Austin
At Concierge Family Medicine, we believe healthcare should be personal, proactive, and prioritized around the patient. Founded on the legacy of Dr. William Jones, who practiced in Austin for over 50 years, our practice continues under Dr. Mason Jones commitment to comprehensive family care where patients come first. Our model eliminates insurance bureaucracy, allowing us to focus entirely on your health through extended visits, same-day appointments, and a deep understanding of your medical history and lifestyle. We operate with a fixed, all-inclusive fee structure, ensuring transparency without hidden costs for lab work, immunizations, or medications.Our central Austin location offers convenient access while maintaining a small, intimate practice that prioritizes punctuality and personalized attention. With 24/7 availability via cell phone and direct communication between patients and physicians, we foster long-term relationships built on trust and continuity of care. Our approach integrates preventive medicine, functional health strategies, and coordination with top specialists to maintain optimal wellness. By combining modern medical advancements with traditional doctor-patient values, we deliver a higher standard of care that aligns our interests with yoursto keep you healthy.
Services
Annual Physicals
Specialist Referrals
Allergy Management
Preventive Care
Concierge Medicine
Highlights and features
- We offer same-day appointments with direct physician access
- Our practice maintains a small patient base for personalized attention
- We provide 24/7 emergency availability via personal cell phones
- Our all-inclusive fee covers primary care services without hidden charges
- We combine preventive medicine with functional health approaches
What people say
Personalized attention
Same-day appointments
Proactive health management
Knowledgeable staff
Trustworthy care
Services
Annual Physicals
Comprehensive annual physical examinations assess overall health status through detailed evaluations of vital signs, organ systems, and preventive screenings. Our extended visit format allows thorough review of medical history, lifestyle factors, and personalized health planning. These exams serve as foundational assessments for maintaining wellness and detecting potential issues early.
Specialist Referrals
Coordinated specialist referrals connect patients with top-tier medical experts in Austin's premier facilities. We maintain professional relationships with specialists across all disciplines to ensure seamless continuity of care. Our practice manages referral logistics while maintaining oversight of your comprehensive health picture throughout specialty treatment processes.
Allergy Management
Personalized allergy treatment plans address both immediate symptom relief and long-term immune system optimization. Services include diagnostic testing, immunotherapy options, and environmental control strategies tailored to individual sensitivities. We focus on improving quality of life through customized approaches to seasonal and chronic allergic conditions.
Preventive Care
Proactive preventive care strategies combine evidence-based medicine with individualized risk assessments to maintain optimal health. Our approach includes vaccination programs, cancer screenings, cardiovascular risk assessments, and lifestyle modification guidance. We emphasize early detection and health maintenance through regular monitoring and patient education.
Concierge Medicine
Our concierge medicine model provides unrestricted access to personalized medical care through direct physician-patient relationships. This insurance-free approach enables extended appointment times, immediate availability, and comprehensive care coordination. Patients benefit from simplified billing with all-inclusive service packages covering primary care needs without hidden fees.
People
Mason D. Jones
Physician
Dr. Mason Jones continues his family's medical legacy with over 20 years of experience in family practice. He specializes in preventive care and patient-centered medicine, maintaining Austin's trusted healthcare traditions while incorporating modern advancements. His practice philosophy emphasizes long-term relationships and holistic wellness approaches.
Questions
What services are included in your membership fee?
Our all-inclusive fee covers annual physicals, preventive care, allergy management, specialist coordination, and 24/7 physician access. We do not charge additional fees for lab work, immunizations, or medication refills.
Do you accept health insurance?
We operate as a direct primary care practice without insurance involvement. This model allows us to prioritize patient needs over insurance requirements while maintaining transparent pricing.
How quickly can I get an appointment?
We offer same-day appointments for urgent needs when requested before 9:00 AM. Our practice maintains punctual scheduling with minimal wait times for all visits.
What happens during medical emergencies?
Our staff remains accessible 24/7 via personal cell phones for emergency consultations. We provide immediate guidance and coordinate urgent care facility access when necessary.
How do you handle prescription refills?
Prescription renewals occur through direct physician communication during regular office visits or scheduled follow-ups. We maintain careful medication management to ensure safety and effectiveness.
What makes your practice different from traditional clinics?
Our small patient base allows extended visit times, continuous care relationships, and complete administrative simplicity. We eliminate insurance bureaucracy to focus entirely on personalized healthcare solutions.
Reviews (2)
Julia Ann Grubbs
Mar 19, 2022
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Dr. Mason Jones has been my doctor for about 20 years (maybe more). The time and care that he takes is very important to me; I feel heard. Dr. Jones answers all my questions, and there are always plenty, and keeps me informed of the latest medicine for what ails me. Dr. William Jones and the rest of the staff are wonderful, too. I will continue to be his patient for another 20 years or more! Thank you Dr. Jones.
Justin West
Mar 13, 2022
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Avoid this doctor. Refuses to give more than one month of medicine at a time for non-controlled, daily-taken medicine (anti-depressants). Not once did I get a single refill, it had to be requested each and every month. Upon leaving, I had to beg for refills while I searched for a new PCP, unable to justify the $1800/yr. price tag (which they refused to break into payments) given the very low value for someone in decent health.
Completely ignored a request for medicine I was already receiving from another doctor; not denied, straight up ignored the request (twice). I should also note the doctor will tell you masks are useless. That should tell you a lot. You're much, much better with a different doctor.
Completely ignored a request for medicine I was already receiving from another doctor; not denied, straight up ignored the request (twice). I should also note the doctor will tell you masks are useless. That should tell you a lot. You're much, much better with a different doctor.
