Business Details
21 Years
experience
Trusted Massage Therapy in Rochester, NY
Healing Haven Massage & Wellness was established in 2005 by a team of dedicated professionals with 90 years of collective experience in therapeutic bodywork. Our practice integrates diverse modalities including CranioSacral Therapy, Reiki, and Deep-Tissue Massage to address chronic pain, stress-related conditions, and musculoskeletal imbalances. We serve the Rochester, NY community from a historic 1913 neo-Tudor building, combining technical expertise with compassionate care to support holistic health journeys. Our therapists hold advanced certifications in specialized techniques like Ashiatsu Bar Therapy and Biodynamic Craniosacral Therapy. We maintain strict professional standards through ongoing education and adherence to ethical practices while fostering a safe, inclusive environment for all clients.Our facility features private treatment rooms and accessible amenities, with flexible scheduling options including evening appointments. We collaborate with local healthcare providers to offer complementary therapies for chronic conditions and post-surgical recovery. Client education remains central to our approach, with ergonomic seminars and personalized wellness guidance available. Our commitment to community extends to hospice care services and partnerships with local wellness organizations. Over 18 years of operation, we've developed trusted protocols for prenatal massage, sports injury rehabilitation, and senior care.
Services
CranioSacral Therapy
Deep-Tissue Massage
Hot-Stone Therapy
Prenatal Massage
Reiki Healing
Sports Massage
Reflexology
Swedish Massage
Hospice Massage
Ergonomic Seminars
Details
- Year established: 2005
Highlights and features
- 90 years of collective experience in therapeutic massage modalities
- Certified practitioners in specialized techniques like CST and Ashiatsu
- Proven success with chronic pain conditions and post-surgical recovery
- 24-hour cancellation policy with flexible rescheduling options
- Collaborative approach with local healthcare providers
What people say
Phenomenal service
Migraine free
Highly recommend
Professional expertise
Effective treatment
Services
CranioSacral Therapy
This gentle manual therapy addresses central nervous system disorders through subtle manipulations of cranial membranes. Our practitioners use light touch to release restrictions in the craniosacral system, improving cerebrospinal fluid flow. Beneficial for migraines, TMJ dysfunction, and chronic pain conditions while promoting overall nervous system health.
Deep-Tissue Massage
Targeted pressure techniques break down muscle adhesions and scar tissue through focused myofascial release. Our therapists employ slow strokes and deep finger pressure to treat chronic tension patterns. Effective for postural imbalances and sports injury rehabilitation while improving circulation and range of motion.
Hot-Stone Therapy
Basalt stones retain therapeutic heat to relax muscle fibers while providing deep pressure benefits. The combination of temperature therapy and massage increases blood flow and metabolic activity. Particularly effective for arthritis symptoms, muscle spasms, and stress-related tension through dual thermal and mechanical stimulation.
Prenatal Massage
Positioning modifications accommodate changing bodies while addressing pregnancy-related discomforts. Specialized techniques reduce edema, alleviate sciatic pain, and improve sleep quality. Our therapists understand hormonal changes affecting connective tissue and circulation throughout all trimesters.
Reiki Healing
Japanese energy transfer techniques restore balance to the body's energy centers through non-contact hand positions. This stress-reduction modality supports emotional well-being and complements medical treatments. Practitioners channel universal life force energy to promote natural healing processes and mental clarity.
People
Michele
Founder & Owner
Licensed Massage Therapist since 2000 with advanced training in CranioSacral Therapy and Reiki Master certification. Holds degrees in psychology and yoga instruction. Specializes in chronic pain management and somato-emotional release techniques.
Vicki
Therapist
Board-certified massage therapist with expertise in prenatal and senior care. Combines Swedish techniques with myofascial release for musculoskeletal conditions. Provides ergonomic assessments for office environments.
Dave
Therapist
Specializes in sports massage and injury rehabilitation. Certified in neuromuscular therapy with focus on athletic performance enhancement and recovery protocols.
Teale
Therapist
AAS degree holder in massage therapy with specialization in deep-tissue techniques. Experienced in treating repetitive motion injuries and postural imbalances.
Jillian
Therapist
Licensed practitioner focusing on relaxation therapies and stress management. Integrates aromatherapy and Swedish techniques for holistic wellness outcomes.
Questions
What conditions respond best to CranioSacral Therapy?
CST effectively addresses migraines, TMJ disorders, chronic neck/back pain, and stress-related conditions by releasing central nervous system restrictions.
Do you offer couples massage sessions?
Yes, we provide couples massage in separate or shared rooms with customizable modality combinations. Sessions range from 30 minutes to 1.5 hours.
Can massage therapy help with chronic pain?
Our clients report significant improvements in fibromyalgia, arthritis, and post-surgical pain through targeted therapeutic techniques and regular maintenance sessions.
What payment methods do you accept?
We accept cash and checks for all services. Gift certificates are available for purchase through our office.
Are out-of-town appointments available?
We provide outcalls for special events and hospice care within Monroe County and adjacent regions with applicable travel fees.
How to book an appointment?
Call our office at 585-704-0704 during business hours. We require 24-hour cancellation notice to avoid full session charges.
Reviews (6)
Jonica Provo
Mar 06, 2022
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Michelle got me in when I called In so much pain. I left there literally feeling brand new I highly recommend this practice. Truly a life saver.
Michael Foki
Feb 15, 2022
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Wow unprofessional and rude on the phone. Whoever answered the phone spoke in a rude and condescending manner once I mentioned I couldn't afford $90 hr. They apparently offer no intro rates so don't bother asking because they take personal offense once you do. I mentioned a few places in the area with lower rates and the staff member yelled at me that they abuse their workers and don't pay them enough. No reason to be an A hole to potential clients a friend who gets messages their recommend it and now they lost 2 clients. Skip this place they don't want your business and are A holes.
Zachary Towey
Feb 13, 2022
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I saw the owner of this massage practice Michele. She was extremely professional and well versed in her craft. From the start she probed carefully through my complex symptoms that I was experiencing, and had great listening skills. She offered helpful suggestions and our dialogue was more of an educational conversation from start to finish. The service was phenomenal and I have to say after two days I am still feeling Migraine Free.
I will be continuing to see her as I feel regardless of how long I stay migraine free, the services she provided will be great addition to my regimen. Very interesting helpful services indeed! Thanks Michele!
I will be continuing to see her as I feel regardless of how long I stay migraine free, the services she provided will be great addition to my regimen. Very interesting helpful services indeed! Thanks Michele!
Antwan
Jan 16, 2022
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Has worked with Michelle for over 2 years utilizing craniosacral therapy. She takes the time to get to know you and therefore is able to relate with empathy. Thanks to Michelle I had some self discovery breakthroughs. Her space is a space for openness/healing. Thank you.
Natasha Christensen
Jan 15, 2022
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I suffer from chronic pain and was facing two major joint surgeries. I had a dramatic reduction in pain after my first craniosacral massage from Michele. It allowed me to start yoga and mobility workouts, and after only 6 monthly sessions, I'm relatively pain-free. Honestly, it feels miraculous even while knowing the science behind it. I highly recommend Michele for anyone dealing with chronic pain.
Grace O'Brien
Jan 13, 2022
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We went for a couples massage/prenatal massage/facial. These ladies are amazing! We were totally last minute and they fit us in and accommodated us more than they need to. And to add they were the best massages we've ever had! We will be back and be sending our friends!
